INTRODUCTION The benefits of real estate prospecting. Prospecting is an oft-discussed topic among real estate agents. What exactly is prospecting? I...
Top-producing real estate agents have learned how to master real estate prospecting scripts to control every prospecting call’s flow, tone, and direction. In this post, we’ll look at why scripts are important and give you a few tips on how to get the most out of your real estate prospecting scripts.
Many real estate agents avoid scripts, believing that they make them sound inauthentic and robotic. Many agents prefer to “wing it,” thinking they’ll sound more natural and conversational.
However, the reality is that scripts make your lead-generation efforts more effective. Here’s why:
When you master your scripts for real estate prospecting, you’ll become more comfortable with your delivery, sounding more natural and friendly to the prospect on the other end of the call. You’ll also become a more effective listener. Rather than being concerned about what you’re going to say next, you can focus on listening to the homeowner in order to understand their concerns and goals.
Proven scripts bring life to your efforts to engage a prospect. A script guides how to ask compelling open-ended questions, which are the most effective way to keep your prospect engaged in the conversation. In the second half of this post, we’ll do a deep dive into how to ask effective questions.
You need to know your scripts intimately and continue practicing to become more fluid and conversational. If you haven’t already done so, find yourself a role-playing partner. Take 15-30 minutes every morning to work with your partner on scripts, especially handling objections. Role-playing right before actual prospecting is the best way to get focused for the day ahead.
As we suggested above, newer agents often feel uncomfortable working with scripts. This is understandable. After all, our egos tell us we’re better off being and sounding “natural.” Using a script doesn’t mean you can’t use your own words. But it’s essential, and very helpful, to begin by practicing scripts verbatim.
It’s estimated that 90 percent of people will respond similarly given the same circumstances. So, buying and selling homes repeatedly puts people in the same situation. Still, the onus is on you, as the agent, to engage with them to build rapport. And there’s more to real estate lead generation script practice than just repeating the words on the page or screen. You must learn how to modulate your voice, add emphasis when needed, and use the proper phrasing. Again, mastering conversation through using your scripts is all about practice.
You will hear objections no matter how good you are at delivery and voice modulation. Don’t let objections, especially the reflexive "No," take you off your game. By practicing and internalizing scripts, you will become more adept at handling the inevitable objections that come with real estate sales.
The more you work with scripts, the more comfortable you’ll become in your conversations with prospects. They will feel your comfort, which will naturally translate to them feeling confident that you’re the person to sell their home.
If you’d like to find a role-playing partner, Espresso Agent can help. Just send us an email at the bottom of our home page.
The rule of thumb when phone prospecting is to guide the conversation so that the homeowner does 70% of the talking. The more your prospect talks, the more you can learn about their goals and dreams. One of the most important skills for any real estate agent to learn is how to ask effective questions because good questions spawn deeper dialogue.
Learn to control the pace and direction of a conversation by asking effective questions. Mastering this will help your follow-up efforts pay huge dividends.
If you’d like to learn more about Espresso Agent and the value of our lead generation platform, please .CONTACT US HERE.
Doug Spak joined Espresso Agent as a Content Marketing Specialist in 2016. Doug brings nearly four decades of experience as a copywriter, blogger, and screenwriter to his role with Espresso. Since joining our team, Doug has actively updated website content, published more than 300 blogs, and created countless social media posts.
INTRODUCTION The benefits of real estate prospecting. Prospecting is an oft-discussed topic among real estate agents. What exactly is prospecting? I...
Top-producing real estate agents have learned how to master real estate prospecting scripts to control every prospecting call's flow, tone, and direct...
Those of you in the real estate profession have chosen the field for differing reasons. Some of you love the hyper-competitive nature of our industry....