How to Convert FSBO Leads into Listings

October 17, 2024

Discover proven strategies on how to get FSBO leads effectively. Learn expert tips to convert FSBO sellers into clients and grow your real estate business.

INTRODUCTION

Patience required.

According to the National Association of Realtors (NAR), homes sold through a licensed real estate agent fetch, on average, $100,000 more than for-sale-be-owner (FSBO) homes.

Given this disparity, one would think that homeowners who need to sell would jump at the chance to work with an agent. But many homeowners still believe that they have what it takes to sell their own homes and, in the process, pocket the commission they would normally pay the agent.

It is worth noting that 7-8% of homes sold every year are owner-managed transactions, according to NAR. But in the vast majority of these FSBO sales, the homeowner had a buyer in hand through personal connections.

However, nearly 90% of FSBOs eventually turn to an agent after going it alone for a few weeks. They realize that simply putting a sign in front of their yard does not yield the kind of traffic they can expect by leveraging an agent’s marketing expertise and contact network.

In this post, we’ll review how to find FSBO leads and how to convert FSBO leads into listings. Importantly, as we’ll discuss, prospecting FSBOs requires patience and a nuanced approach. You need to respect their decision to go it alone while, at the same time, building rapport so that you’re the agent they call when they realize it’s time to work with a pro.

One final point to remember: the NAR estimates that of those FSBOs who decide to work with an agent, about 70% will work with the first agent who contacts them.

HOW TO FIND FSBO LEADS

In this section, we’ll break down two approaches to finding FSBO leads:

  1. A proactive approach built around phone prospecting with advanced lead generation technology like Espresso Agent
  2. A passive approach built primarily around marketing your personal brand in the hopes that FSBO homeowners will remember you when they decide to work with a pro.

The Espresso Agent approach.

Espresso Agent offers cutting-edge lead generation software, providing access to the most accurate and reliable FSBO leads. With Espresso Agent, you gain the best FSBO leads daily and get the insights and tools to understand and meet the needs of those aiming to sell on their own.

  • Espresso Agent provides agents access to premium FSBO leads supported by comprehensive and accurate data, including cell numbers, verified emails, and valuable insights such as household income and property market values from Public Records.
  • Seamlessly organize your For Sale by Owner (FSBO) leads and imported contacts in Espresso Agent’s dynamic CRM, crafted specifically for the needs of real estate professionals.
  • Connect with FSBO leads effortlessly through Espresso Agent’s powerful Dialer service. Experience smooth, instant communication with their 100% delay-free connection, eliminating awkward pauses and delays.

Passive outreach/marketing.

Some agents, especially those who are newer to the industry, might be uncomfortable with phone prospecting to generate listings. For these agents, the question of how to get FSBO leads often leads to a variety of outreach and passive marketing strategies:

  • Driving through various neighborhoods in search of For Sale by Owner yard signs. Once spotted, you might send a post card introduction or knock on the door to introduce yourself.
  • Direct mail campaigns to introduce yourself and share information about your recent listings and sales.
  • Online sources such as Facebook Marketplace/Groups, NextDoor, Craigslist, etc.
  • Local newspaper classified ads or even community bulletin boards that might be in grocery stores, coffee shops or other gathering places
  • Network referrals… Letting friends, family, and business contacts know that you’re looking for FSBO leads.
  • Attend local community events or homeowner association meetings to meet potential FSBO sellers.

TIPS FOR PROSPECTING FSBOS

Your Approach Matters

Many agents prefer prospecting FSBOs because it is much less competitive than calling newly expired listings. Expireds tend to have a greater sense of urgency to sell and a higher degree of frustration for not having sold during their initial listing. FSBOs typically do not have the same level of urgency as Expireds, which means you need to be patient and nuanced as you approach these homeowners.

When prospecting FSBOs, here are four tips that can help with engagement and building rapport:

  1. Be persistent: FSBOs often get frustrated quickly when trying to go it alone. To that end, staying in touch is essential to keeping your name top-of-mind with them. In addition to making occasional phone calls, be sure to send something with your picture and contact information. Again, top-of-mind is key!
  2. Validate their decision: Build trust with FSBOs by affirming their decision: “Great idea to sell on your own, I think you’ll have a lot of success. And if you need any help, let me know.” To a certain degree, FSBOs need to decide if selling their own home makes sense, which puts you in an excellent position to get the listing when they finally decide.
  3. Take great notes: During your initial prospecting call, solid notes can yield the kind of relevant questions that keep the FSBO prospect engaged. For example, you might find that your FSBO prospect has an open house that weekend. If so, you’ll know to follow up Monday morning to ask how the open house went.
  4. Guide, but don’t force: Use open-ended questions to uncover the homeowner’s motivation. If the FSBO says, ” I’m doing this to save money.” you might respond with: “That makes total sense, but let me ask, what does saving money look like to you?”

HOW TO CONVERT FSBO LEADS INTO LISTINGS

Commit to prospecting.

The first and most important step to improve your FSBO lead conversion rate is connecting with and engaging your potential clients. And connecting with leads means active prospecting or working the phones. Here are a few tips to consider regarding real estate prospecting:

  • Commit: You must embrace phone prospecting as the foundation for your future success. It often helps to have something that serves as your motivation or inspiration.
  • Stick to a schedule: You can’t treat prospecting like an occurrence that happens some days and not others or when you feel up to it. Have a block of time each day where you are focused on nothing but calling your leads, even if it’s only an hour to begin.
  • Fight call reluctance: Many real estate agents shy away from phone prospecting because they fear rejection and/or confrontation. Overcoming call reluctance takes time and effort, but it is necessary to achieve your goals. Check out our two-part series on CALL RELUCTANCE for some excellent tips.

Work with scripts.

Improving your FSBO conversion rate starts with building rapport and projecting confidence, especially in the initial prospecting phase of the sales journey.

As we discuss in detail in our blog post MASTERING YOUR REAL ESTATE SCRIPTS, many agents avoid scripts for fear of sounding too robotic or inauthentic. These are valid concerns that can be easily remedied by embracing and internalizing scripts.

Of all the benefits you can realize by working with scripts, two stand out above all the others:

  1. Scripts help you to ask effective questions. Learning how to ask solid, open-ended questions is critical in building rapport, and getting your prospect to do most of the talking.
  2. Scripts help you to handle objections. You’re going to face objections, many objections, especially “reflexive no’s.” Your scripts can guide you to handle any objection with easy, which again gives your prospect confidence that you know your stuff.

Be dogged about following up.

Any high-producing real estate professional is dogged about lead follow-up as an essential element to improving their real estate lead conversion rate.

It’s staggering to consider how much business is left on the table due to poor (or no) lead follow-up. More than half of all real estate agents don’t even follow up with prospects after an initial call. That might explain why top-producing agents derive as much as 80% of their listings opportunities (conversions) from persistent lead follow-up.

If you think you’ve been a little lax in your follow-up, now is the time to refocus your efforts. To that end:

  • Schedule follow-up time every day. Just as you block time for phone prospecting, devote an hour or so to following up on promising leads or reaching out to your sphere of influence.
  • Be patient with FSBOs: Most FSBOs will turn to a pro after a relatively short amount of time going it alone. Patient, persistent follow-up will keep your name top of mind with the FSBO decides they need your expertise.

Ask the right questions to guide the conversation.

Here are questions you can use to guide your initial calls with a FSBO:

“If I were to bring you a buyer, would you be open to paying a commission?”

Typically, we try to avoid simple yes/no questions, but this is an exception. The prospect will likely answer “yes,” which opens the door to your follow-up: “Can I come by to see your property?” Even if the homeowner says no, stick with it a little longer, reinforcing the point that the more you know about their property, the easier it will be for you to identify the perfect buyer.

“What do you plan to do after you sell your home?”

By going down this path, you begin to build rapport by engaging the prospect in a discussion of their ultimate goals and dreams.

“While I fully expect you to sell your home, if you’ve not had success after, say, four weeks, would you be open to interviewing a real estate professional?”

This question affirms the homeowner’s belief that they should be able to sell on their own. But it also sets up the more likely reality that selling might not be as easy as they think. And subtly reminds them that you are the real estate professional they might consider when the time comes.

“What do you think is the key advantage to selling on your own?”

Most likely, they will reiterate the importance of making more money by saving on commission. Acknowledge their decision: “Yes, I clearly understand, because it’s a lot of money.” You’ll want to remind them that they will still have to pay the buyer’s agent a commission, which could be as much as 3%. Also, keep the conversation active by asking: “How will the buyer benefit by working directly with you?” This question forces the FSBO prospect to think about factors they may not have considered, such as the fact that buyers have many more options and, thus, more leverage.

“Would you be open to having me come to see your home next week?”

Even though you may have touched on this earlier in your conversation, it’s important to reinforce some of the ways in which seeing their property could bring them value:

  • “The more familiar I am with your property, the more likely I am to bring you the right buyer.”
  • “I’d be happy to share a bit of free advice that might help you sell your home more quickly. Like, how to help your home’s curb appeal, or how to maximize your open house.”
  • “If your plan is to move out of the city, I can connect you with an agent wherever you intend to move.”

“Tell me what you see as the key differences between your next home and your current home?”

This is a simple conversation-extender, to keep your prospect engaged, and give you opportunities to learn more about their needs. For example: “What’s important about a bigger back yard?”

“If I could show you how you could net an extra five thousand dollars, would you be open to hiring me as your agent?”

Once you’ve established rapport, and hopefully some trust, with your FSBO prospect, you might have an opening to make the hard sell. Again, this hard sell might not work early in the FSBO process, but it plants a vital seed that will hopefully blossom once the homeowner has experienced weeks of futility in their efforts to sell.

CONCLUSION

And a few bonus tips.

As we said at the outset of this post, 9 out of 10 FSBOs will eventually decide to work with an agent after failing to sell on their own. Your job is to ensure you are the agent they choose when the time comes.

Therefore, it is critical that you use the guide above to build rapport with and gain the trust of the FSBO homeowner.  You can also check out these posts for additional tips:

If you’d like to learn more about Espresso Agent’s industry-leading lead generation system, CONTACT US HERE.

The Blueprint for Setting Up Your Real Estate Farming Strategy with Espresso Agent

March 24, 2025

Make the most out of your geo farming strategy. Learn how to build a successful and sustainable real estate farm with Espresso Agent.

Read Article

How to Identify High-Potential Farming Areas for Real Estate Success

March 17, 2025

Master the art of real estate geo farming. Learn how to identify high-potential farming areas for long-term real estate prospecting success.

Read Article

Building Relationships in Your Real Estate Farm Area: Strategies for Long-Term SuccesS

March 5, 2025

Geo farming requires agents to build meaningful relationships in their local market. Here are the best strategies to engage with your community.

Read Article